The Chartered Institution of Highways and Transportation (CIHT) is the home for all people working in highways and transportation infrastructure. CIHT members come from within the private, public and academic sectors.  

The Membership Engagement Manager is a new integral role that will support and work with the Head of Membership and Member Services to support CIHT in building its member engagement. The role will work alongside a new Membership Development Manager who will focus on the strategic plans for membership growth.  

This role is responsible for developing and delivering a coordinated, compelling and tailored membership services and engagement programme. The role requires a person who has first class interpersonal skills and professionalism who can communicate effectively with members on complex issues and who can also contribute more broadly to achieving our membership engagement objectives. 

The role will manage and mentor a team of three Regional Engagement Officers who are responsible for developing and supporting CIHT member networks and volunteers across the UK and globally to provide relevant opportunities for learning, professional development and peer support. 

This is a permanent, full-time role that suits a dynamic and experienced relationship manager who can build relationships at all levels, listen to the needs of members and work across the business to ensure these needs are being met. 

How to apply 

Please submit a CV and a covering letter using the Apply button. It is important that your covering letter includes a clear statement in support of your application, which demonstrates how you meet the essential (and where applicable, desirable) criteria described.  

We expect you to meet the points under ‘other requirements’ as a pre-requisite for applying for this position. However, you are not required to address these in your written statement. 

Closing date: Tuesday 8 October  

Interview dates: Week commencing 14 October

Equality and diversity statement 

CIHT is committed to equality and diversity in its role as an employer, valuing the benefit a diverse workforce brings. It is our intention not to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex or sexual orientation.