CIHT Learn is the e-learning for the highway and transportation industry. Unlock your potential and fast-track your knowledge with CIHT Learn. Find the content, developed by experts, to help fulfil your professional goals today.

Course Rating

Course details

Entry requirement

There are no formal academic entry requirements for this course, which is open to all learners with an interest in the subject area.

Prices (Ex. VAT)

CIHT Fee Paying Member: FREE
Partnership Network: £30.00
Other: £35.00

Continued professional development

This course is equivalent to 1 CPD hours

For Individuals

Are you ready to take on new responsibilities, improve your performance, or get that promotion you’ve been looking for?

Learn new skills online today and fast track your career.

For Employers

Want to train multiple staff at an affordable cost? Do you want to upskill and future-proof your team?

Contact admin@cihtlearn.org.uk to discuss options.

Our friendly and professional team will be happy to assist you with your requirements.

 Topics include:

• The importance of engagement for successful project delivery.
• Aware of legislative requirements and avoid challenges and delays.
• Confident in your ability to plan engagement strategically including cost-effectively.
• Skills and knowledge in a wide range of engagement techniques.
• Manage risks.

Course structure

Module 1- Why people must be consulted?

By the end of the module, you will have learnt about:

• Why involving people in transport policy is necessary
• The importance of legal requirements to consult
• How to plan consultation strategically
• A range of different techniques
• What can go wrong
• Reporting and feedback

Module 2 - Legal and Statutory Duties

By the end of the module, you will have learnt about:

• International legislation
• Aarhus protocol
• National Legislation
• Equality Impact Assessment
• Judicial Review
• Regional and local Council Protocols
• Statutory requirements
• Planning laws
• Local Transport Plans

Module 3 - Strategic Planning

When planning a consultation, it is important to consider what level of decision-making is available to those involved – for example, is the public simply being sent a pamphlet about something that is going to happen or at the other extreme is the public being asked to vote to accept or reject a new transport scheme?  If people think they are being consulted in order to decide if the decision is already made there can be reactions ranging from disillusionment to active protest.

Module 4 - Techniques in Public Engagement

In this module, we will go through different methods of public engagement and also introduce more creative approaches that will help target “hard to reach” groups.
 
We will build on what we learnt in the previous modules – namely that there are different levels of consultation appropriate for different purposes and situations.   

Module 5 - Risks involved in Stakeholder and Public Engagement

In this module, we will go through:

• Direct Action – Case study
• Failure to fulfil predictions – Congestion and road prioritisation
• Small-scale examples e.g., road safety stemming from a lack of understanding of how or where people cross
• Transport-related social exclusion

Module 6 - Engagement and Evaluation

In this module, we will go through:

• The importance of feedback
• Mitigation and retrofitting
• The benefits of evaluation
• Retaining the legacy

Module 7

Welcome to the final module in the Stakeholder and Public Engagement course.

It's quiz time, let's see what you have remembered and importantly understood.

All the questions in the quiz can be found in the previous 6 modules, so you may want to dip back in and out of some as a reminder.
Ready to get started? 

Written by:

Kris Beuret, OBE FCILT FCIHT TPP

The Director of Social Research Associates and a social scientist with a particular interest in transport and urban policy. This interest has let to a vast body of research on the influence of transport on life styles and opportunities. Kris and her staff (www.sraltd.co.uk) have also pioneered innovative methods of public and stakeholder engagement with a view to encouraging civic decision making rather than in terms of individual self interest.

For Individuals

Are you ready to take on new responsibilities, improve your performance, or get that promotion you’ve been looking for?

Learn new skills online today and fast track your career.

For Employers

Want to train multiple staff at an affordable cost? Do you want to upskill and future-proof your team?

Contact admin@cihtlearn.org.uk to discuss options.

Our friendly and professional team will be happy to assist you with your requirements.

Help and support

If you have any questions about CIHT Learn or want to discover how CIHT can help organisations, large and small, excel at continuous staff development and drive business and people growth then contact admin@cihtlearn.org.uk.

Contact us today and discover how we can help support your career.

  Recommend courses

Influencing People

Understanding disability 

Project management scheduling