Gethin George - Programme Manager, Transport for Wales

Gethin has 12 years of experience in public transport in Wales mainly working for Conwy County Borough Council as a Senior Transport Officer where his primary role was delivery of the local bus network with focus on innovative rural solutions, bus stop infrastructure enhancements and streamlining information provision. Gethin works with public and private sector partners to ensure proactive management of the TrawsCymru & fflecsi networks as well as overseeing the development of the reference networks for North & Mid Wales. He is leading on the re-tendering of new and existing services, supporting bus decarbonisation through procurement of new zero emission vehicles and infrastructure and ensures the development and design of a high-quality service provision. In North Wales he has support the rollout of several bus infrastructure projects and led on the delivery of the enhanced Sherpa’r Wyddfa service in collaboration with the local authority and operator. 

Mark Jacobs - Senior Planning & Development Manager, Transport for Wales

Mark has 30 years’ experience working in the bus industry primarily for large local bus operators. He began his career as a bus driver, developed his knowledge and moved into operations management in 2005 and has since carried out a number of operational and people management roles. He was part of the senior leadership team as Head of Operations for First Cymru with overall responsibility for operational performance of six bus depots and 500 drivers across South and West Wales. Mark is responsible for managing the implementation of new TrawsCymru contracts mobilisation of the services and bus operator performance to ensure that the highest standards are met around reliability and punctuality, vehicle presentation and driver standards. The role involves working closely with bus operators, Welsh Government, local authorities and Bus Users Cymru and looking for opportunities to increase patronage across the network.